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Miscellaneous

Coronavirus data

Here are some websites I find useful for tracking the impact of COVID-19. While we’ve made tremendous progress in New York City, we’re not out of the woods yet. Given the high likelihood that the coronavirus is transmitted via aerosols, it’s critical to maintain proper precautions. It’s a fair assumption that the virus is still…

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Miscellaneous

Ikea BROR review

I’m a first-time Ikea customer. This experience has been exasperating. I ordered an Ikea ALEX desk, which arrived in good condition. I can’t say the same about the BROR system. Ikea markets BROR as being suitable for living rooms and garages. The reality is that Ikea’s quality control on the BROR pieces is so bad…

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Miscellaneous

Verizon Fios installation review

I had an extremely poor experience with my Verizon Fios installation today. The best way to describe the job was careless. I did not get any apology whatsoever from the installer Leonard, even after pointing out the damage and his lack of care. Here is a list of the damages and other issues. Keep in…

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Miscellaneous

How to hire a Mac tech support company

There are two questions that most of our prospective clients ask. I’ll explain the pitfalls of relying on these questions when selecting a Mac consultancy. What is your hourly rate? Rates are much less important than you think. Most NYC-based Mac consulting companies charge in the same ballpark for basic support services. If you find…

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Miscellaneous

2019 Apple wish list

I’m eagerly awaiting the new modular Mac Pro. I hope Apple offers a PCI expansion chassis, standard M.2 SSDs (or reasonably priced proprietary SSD cards), and standard PC graphics cards. In other words, give us outstanding hardware without crippling the expandability and gouging your customers. New iMacs. Fusion drives and rotating drives should be omitted…

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Miscellaneous

Google Home first impressions

  This holiday season, Google put a full-court press on Amazon to bring attention to its Google Home devices. Google and Walmart sold the devices at loss leader prices. This was my net price for each device, not including sales tax: Google Home: $79 sale price at Walmart – 20% Google Express app coupon –…

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Miscellaneous

Amazon free shipping provided poor customer experience

  I ordered a cable modem from Amazon, using the free shipping option. I’m not a Prime member, as I only order a few items from Amazon per year. The free shipping option provided a whopping six-day delivery window. I took this risk, assuming that the large window allows for shipping delays by the carrier…

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Miscellaneous

Home sharing not working on Apple TV 4th generation

  I enjoy streaming my iTunes music library to my Apple TVs (and connected speaker systems.) On my 4th generation Apple TV, the home sharing feature frequently can’t find the music library on my Mac. The Apple TV insists that iTunes Home Sharing needs to be turned on. It’s on Apple, it’s on! Apple has…

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Miscellaneous

DirecTV Now review

  Review updated below I’ll cut to the chase. DirecTV Now is a train wreck. AT&T had every opportunity to make this a great service, but apparently felt that holiday sales were more important than satisfied customers. In essence, I paid to become a beta tester of the service. Not cool AT&T, not cool. I’ve…

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Miscellaneous

Apple TV 4th generation review

  DirecTV Now is currently giving away an Apple TV (32 GB) when prepaying for three months of service. I took advantage of this offer. I’ve enjoyed the Apple TV 3 for a few years. While it’s not incredibly powerful and has relatively few channels, it has a fantastic user interface. It’s responsive and very simple…