Ikea BROR review

I’m a first-time Ikea customer. This experience has been exasperating. I ordered an Ikea ALEX desk, which arrived in good condition. I can’t say the same about the BROR system…. Read more »

Verizon Fios installation review

I had an extremely poor experience with my Verizon Fios installation today. The best way to describe the job was careless. I did not get any apology whatsoever from the… Read more »

How to hire a Mac tech support company

There are two questions that most of our prospective clients ask. I’ll explain the pitfalls of relying on these questions when selecting a Mac consultancy. What is your hourly rate?… Read more »

2019 Apple wish list

I’m eagerly awaiting the new modular Mac Pro. I hope Apple offers a PCI expansion chassis, standard M.2 SSDs (or reasonably priced proprietary SSD cards), and standard PC graphics cards…. Read more »

Google Home first impressions

  This holiday season, Google put a full-court press on Amazon to bring attention to its Google Home devices. Google and Walmart sold the devices at loss leader prices. This… Read more »

Amazon free shipping provided poor customer experience

  I ordered a cable modem from Amazon, using the free shipping option. I’m not a Prime member, as I only order a few items from Amazon per year. The… Read more »

Home sharing not working on Apple TV 4th generation

  I enjoy streaming my iTunes music library to my Apple TVs (and connected speaker systems.) On my 4th generation Apple TV, the home sharing feature frequently can’t find the… Read more »

DirecTV Now review

  Review updated below I’ll cut to the chase. DirecTV Now is a train wreck. AT&T had every opportunity to make this a great service, but apparently felt that holiday… Read more »

Apple TV 4th generation review

  DirecTV Now is currently giving away an Apple TV (32 GB) when prepaying for three months of service. I took advantage of this offer. I’ve enjoyed the Apple TV… Read more »

Verizon FiOS – False Advertising and Awful Customer Service

Here’s another example of horrendous customer service from a cable company, in this case Verizon. I helped my father (who happens to be an attorney) order FiOS service today. On… Read more »