Categories
Miscellaneous

Apple TV 4th generation review

  DirecTV Now is currently giving away an Apple TV (32 GB) when prepaying for three months of service. I took advantage of this offer. I’ve enjoyed the Apple TV 3 for a few years. While it’s not incredibly powerful and has relatively few channels, it has a¬†fantastic user interface. It’s responsive and very simple…

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Miscellaneous

Verizon FiOS – False Advertising and Awful Customer Service

Here’s another example of horrendous customer service from a cable company, in this case Verizon. I helped my father (who happens to be an attorney) order FiOS service today. On verizon.com, he had entered his new service address and was given a promotional price of $39.99 per month. The screen capture of this offer is…

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Miscellaneous

Fix for Brother MFC-7820N paper jamming

 My workhorse printer is a Brother MFC-7820N. I’ve had it since 2007. Over the past month, I’ve had constant paper jams. I tried cleaning the pickup roller that feeds the paper from the paper tray. That didn’t do squat. I figured it was time to buy a new printer, so I researched the current Brother models. For…

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Miscellaneous

FedEx – astonishingly, mind-blowingly, laughably bad service

  This post has nothing to do with MacMaven Consulting. However, this is an example of how important customer service is, whether you are hiring a computer consultant, or merely choosing a company to ship your product. (And of course execution is important too!) Today I was supposed to receive an electric toothbrush from Wal-Mart.…

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Miscellaneous

How to play albums in order on your iPod Shuffle

The iPod Shuffle remains a solid choice for playing music while working out. It’s small, lightweight, and relatively inexpensive. However, the absence of a display can make the Shuffle a little confusing to use. It’s not intuitive how to play songs in the order you’d like. If you load your albums into the Shuffle, you’ll…

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Miscellaneous

Free music from the New York Public Library

If you have a library card from the New York Public Library, you can download three free MP3s a week from the Freegal Music site. While the music selection isn’t as large as the iTunes music store, there’s still plenty to choose from. You’ll need your library card PIN in order to log in. Check…

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Mac hardware Miscellaneous

Dell U2713HM monitor review

I managed to snag a Dell U2713HM monitor for about $450, with a combination of discounts. The retail price for this 27″ 2560×1440 monitor is $799. While you can find many detailed reviews on the web about this monitor, I’ll give you my bottom line. The display quality is outstanding. It’s super sharp, with vibrant…

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Miscellaneous

Apple Brand Value

According to Interbrand, Apple is now the 2nd most valuable brand in the world. While this isn’t a very surprising finding, I’ll add a personal story. I was in a tourist shopping village in Laos last year. I met a little girl, the daughter of a poor merchant. She didn’t speak any English. I showed…

Categories
Miscellaneous Networking

Time Warner Cable modem rental fee

If you use TWC for your internet service, you probably received a post card saying that you will be charged a $3.95 per month modem rental fee. This is essentially a gift to Time Warner. If you currently have a DOCSIS 2.0 modem, you can buy your own 2.0 modem for $20 (used) to $50…

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Miscellaneous

Panasonic Link-to-Cell Cordless Phone

Sometimes I encounter a product that isn’t related to computing, but is worth mentioning. Case in point, the Panasonic KX-TG7643 cordless phone system. This package comes with three handsets. (There are other packages with two, four, or five handsets.) What makes this cordless phone fantastic is that it pairs with your Bluetooth devices. You can…