MacMaven provides on-site and remote Mac support
MacMaven’s founder has years of experience working at large enterprises, so we know the complex challenges that businesses face. No matter the size of your business, we’ll implement cutting edge solutions and security.
Don’t get burned. Make sure to read MacMaven’s hiring guidance.
• How to hire a Mac tech support company
• Why we don’t provide managed services
• Is your Mac consultant a rip-off?
Help desk
Using screen sharing technologies, we solve problems promptly and efficiently. Our help desk is friendly, patient, and resourceful. We know our clients’ systems intimately, giving you peace of mind that your team will be well taken care of.
Information security
We offer information security expertise covering a wide range of authentication, identity management, and anti-malware technologies. We can perform a security audit of your Mac infrastructure and assist with your regulatory requirements.
Servers
We provide installation and support for on-premises servers including file sharing, calendars (CalDAV) & contacts (CardDAV), LDAP, MDM, data backup, and databases.
System setup
If you have a new Mac, iPhone, or iPad, we will help you get the most out of it. We can transfer your files from other Macs or PCs, get your office e-mail up and running, and provide solutions to sync your data. We will explain how to keep your data as secure as possible.
Microsoft 365
Microsoft 365 is a very popular software suite used by our clients. We can help with installation, application usage, Exchange / Outlook email, and information security.
Google Workspace
We’ll set up a robust email, calendar, and contacts solution for your office, fully integrated with your Mac and iOS devices. Office collaboration has never been so easy.
Backup solutions
We’ll recommend and install macOS data backup solutions best suited to your needs. These include local options (e.g., Time Machine, ChronoSync) and cloud-based services (e.g., CrashPlan, Backblaze).
Data recovery
Hard drive failure or accidental deletion of your files can be devastating to your business. Professional clean-room data recovery services can cost thousands of dollars. In many cases, we can recover your data for a fraction of what a clean-room recovery would cost.
Office networking
A single Wi-Fi base station does not always work well in larger offices. We’ll configure your network with multiple access points to blanket your office with strong Wi-Fi. We install enterprise-class routers, complete with remote access VPN and advanced security features.
Workflow automation
Do you waste time performing the same tasks over and over again on your Mac? Many tasks can be automated using technologies like AppleScript.
FileMaker Pro database development
Small to mid-sized businesses can often turn to FileMaker Pro for quick and elegant database solutions. We can create easy-to-use database applications, accessible on Windows, Mac, iOS devices, and the web.
Mobile device management (MDM)
MDM helps manage your fleet of macOS and iOS devices, locking them down so your employees stay safe and productive.
Mac enterprise management
When you have hundreds of Macs in your enterprise, effective management becomes critical. We will provide solutions for MDM, remote access, and directory integration. Most importantly, we will work with your security organization to lock down the Macs in your environment.
Software support
We’ve helped clients with many software packagings, including: Adobe Creative Cloud, Microsoft Office 365, FileMaker Pro, Extensis Suitcase Fusion, ChronoSync, virtual machine hosts (VirtualBox, VMware Fusion, Parallels), QuickBooks, and 1Password.
If you don’t see what you’re looking for, contact us.