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Apple Customer service iOS devices

Apple lawsuit update

Back in November, I wrote a blog post about the SIM deactivation issue on Verizon iPads. In a nutshell, Apple’s web advertising is deceptive. Apple claims that the cellular data plan can be managed from the iPad at any time, when this is clearly not the case. What Apple doesn’t tell its customers is that…

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Apple Customer service iOS devices

Verizon iPad SIM card deactivation

If you’re considering buying an iPad for use on the Verizon network, or already own one, the following is extremely important. Apple advertises that cellular service for the iPad can be purchased month-to-month, and managed directly on the device. Unfortunately, this isn’t true on Verizon iPads under the following circumstances: 1. If you cancel your…

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iOS devices

Lightning to 30-pin Adapter

There’s been a lot of discussion on the interwebs about the Lightning to 30-pin adapters. Charging $29 or $39 for these adapters, on the surface, seems like a major rip-off. I’d like to know more about the innards of these adapters before making my final judgment. I think it boils down to whether these are…

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iOS devices

Configurator

Apple just released a new tool to manage iOS devices called Configurator. In terms of features, it fits between the simple iPhone Configuration Utility and the more heavyweight Profile Manager solution in OS X Lion Server. Configurator can prepare up to 30 devices at once. The preparation includes configuration profiles and a list of apps…

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iOS devices

The New iPad

Apple announced the new iPad today. It will inevitably sell like hotcakes. The notable new features include: 2048 x 1536 retina display 4G (LTE) wireless connectivity A5X processor with quad-core graphics Camera with 5-megapixel sensor and improved optics Voice dictation Like the iPad 2, there are separate models for Verizon and AT&T. This is unfortunate.…