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Apple Customer service iOS devices

Apple lawsuit update

Back in November, I wrote a blog post about the SIM deactivation issue on Verizon iPads. In a nutshell, Apple’s web advertising is deceptive. Apple claims that the cellular data plan can be managed from the iPad at any time, when this is clearly not the case. What Apple doesn’t tell its customers is that…

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Customer service Product reviews

Dell U2713HM monitor review

I managed to snag a Dell U2713HM monitor for about $450, with a combination of discounts. The retail price for this 27″ 2560×1440 monitor is $799. While you can find many detailed reviews on the web about this monitor, I’ll give you my bottom line. The display quality is outstanding. It’s super sharp, with vibrant…

Categories
Apple Customer service iOS devices

Verizon iPad SIM card deactivation

If you’re considering buying an iPad for use on the Verizon network, or already own one, the following is extremely important. Apple advertises that cellular service for the iPad can be purchased month-to-month, and managed directly on the device. Unfortunately, this isn’t true on Verizon iPads under the following circumstances: 1. If you cancel your…

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Customer service Networking

Time Warner Cable modem rental fee

If you use TWC for your internet service, you probably received a post card saying that you will be charged a $3.95 per month modem rental fee. This is essentially a gift to Time Warner. If you currently have a DOCSIS 2.0 modem, you can buy your own 2.0 modem for $20 (used) to $50…