Blog

Time Warner Cable modem rental fee part 2

  Back in 2012, I discussed Time Warner Cable’s newly instituted modem rental fee. Back then the fee was $3.95 per month. I just opened my January 2015 Time Warner bill, and… Read more »

Workaround for Outlook.com IMAP double sent messages

Ever since Outlook.com (formerly Hotmail) has offered IMAP, it has had an annoying bug when used with the Mac Mail application. Two copies of each message are stored in the… Read more »

PingFederate Consulting

MacMaven Consulting offers PingFederate architecture, installation, and support services. In the first part of our SSO series, I explained what SSO is, and the special flavor of SSO called federation…. Read more »

SiteMinder Consulting

MacMaven Consulting offers SiteMinder architecture, installation, integration, development, and support services in the New York City area. Introduction to SSO Many large corporations have turned to off-the-shelf software for handling… Read more »

Verizon FiOS – False Advertising and Awful Customer Service

Here’s another example of horrendous customer service from a cable company, in this case Verizon. I helped my father (who happens to be an attorney) order FiOS service today. On… Read more »

Fix for Brother MFC-7820N paper jamming

  My workhorse printer is a Brother MFC-7820N. I’ve had it since 2007. Over the past month, I’ve had constant paper jams. I tried cleaning the pickup roller that feeds the… Read more »

FedEx – astonishingly, mind-blowingly, laughably bad service

  This post has nothing to do with MacMaven Consulting. However, this is an example of how important customer service is, whether you are hiring a computer consultant, or merely… Read more »

T-Mobile SIM card in a 3rd Gen Verizon iPad

  T-Mobile is now providing 200 MB per month of free data for tablet owners. Compare this act of generosity to Verizon’s game of deactivating their pre-paid SIM cards to… Read more »

How to play albums in order on your iPod Shuffle

  The iPod Shuffle remains a solid choice for playing music while working out. It’s small, lightweight, and relatively inexpensive. However, the absence of a display can make the Shuffle… Read more »

Google Apps for Business

  Google Apps for Business is a cost-effective solution for email, calendar, contacts, and productivity applications. All of the Google Apps are cloud-based, so you’re always using the latest version. While iCloud offers… Read more »