Miscellaneous

Amazon free shipping provided poor customer experience

  I ordered a cable modem from Amazon, using the free shipping option. I’m not a Prime member, as I only order a few items from Amazon per year. The… Read more »

Home sharing not working on Apple TV 4th generation

  I enjoy streaming my iTunes music library to my Apple TVs (and connected speaker systems.) On my 4th generation Apple TV, the home sharing feature frequently can’t find the… Read more »

DirecTV Now review

  Review updated below I’ll cut to the chase. DirecTV Now is a train wreck. AT&T had every opportunity to make this a great service, but apparently felt that holiday… Read more »

Apple TV 4th generation review

  DirecTV Now is currently giving away an Apple TV (32 GB) when prepaying for three months of service. I took advantage of this offer. I’ve enjoyed the Apple TV… Read more »

Verizon FiOS – False Advertising and Awful Customer Service

Here’s another example of horrendous customer service from a cable company, in this case Verizon. I helped my father (who happens to be an attorney) order FiOS service today. On… Read more »

Fix for Brother MFC-7820N paper jamming

  My workhorse printer is a Brother MFC-7820N. I’ve had it since 2007. Over the past month, I’ve had constant paper jams. I tried cleaning the pickup roller that feeds the… Read more »

FedEx – astonishingly, mind-blowingly, laughably bad service

  This post has nothing to do with MacMaven Consulting. However, this is an example of how important customer service is, whether you are hiring a computer consultant, or merely… Read more »

How to play albums in order on your iPod Shuffle

  The iPod Shuffle remains a solid choice for playing music while working out. It’s small, lightweight, and relatively inexpensive. However, the absence of a display can make the Shuffle… Read more »

Free music from the New York Public Library

If you have a library card from the New York Public Library, you can download three free MP3s a week from the Freegal Music site. While the music selection isn’t… Read more »

Dell U2713HM monitor review

I managed to snag a Dell U2713HM monitor for about $450, with a combination of discounts. The retail price for this 27″ 2560×1440 monitor is $799. While you can find… Read more »